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Where Are You Based?
Is the design a sticker or printed on?
Where Do You Ship To?
Do I Get A Tracking Number?
Yes, once your order is shipped, you will have tracking information sent to your email. If you do not receive one, simply email us with your order # and we will send your tracking info over. If your tracking number is "not found" it's because the post office has yet to process your package. Give it 24 hours to update.
Can I Cancel Or Change My Order?
Once the order is placed, it cannot be altered or changed because we ship out several orders a day. If you entered an incorrect address for your order, let us know so we can try to fix it before sending it out.
How Long Will It Take To Receive My Order?
Roughly 3-7 business days. We ship with USPS First Class Mail, which takes 2-4 days once shipped. All orders will be shipped within 1 or 2 days of purchase, 14+ days if you are international. Some cases will take 2-3 weeks to arrive and it will clearly say so next to the add to cart button. Shipping times are estimates and not guaranteed.
If you place an order on Friday or the weekend, it will be shipped on Monday or Tuesday.
Is it possible that there are custom fees for international orders?
what happens if my order never shows up?
My case doesn't have bumper protection like in the picture
Can I Refund Or Exchange My Order?
Yes. View our return policy HERE